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Thesis Title Development Model of Conflict Management Competency for
School Administrators under the Office of Basic Education Commission

in the Southernmost Provinces

Author Mr. Weerasak Patthaburee
Major Program Educational Administration

Academic Year 2015

ABSTRACT

This research aimed to study on the factors of conflict management competency and

development model for school administrators under the office of basic education commission in

the southernmost provinces. The process of this research divided into 2 phases: Firstly to analyze

the factors of conflict management competency by using questionnaire which the sample group
was the administrators and boards of schools in the southernmost provinces then brought the data

to statistical method by using EFA (Exploratory Factor Analysis). Secondly to create the

development model of conflict management competency for school administrators under the

office of basic education commission in the southernmost provinces after that brought the
outcome model to interview the experts and focus group discussion with administrators of schools

for evaluating and improving and a most complete.

The results revealed that; 1) The factors of conflict management competency
consisting of 6 factors as follows; 1.1) Control and Solve of Conflict 1.2) Confront of Conflict

with Superior Leadership 1.3) Relationships and Equality 1.4) Organizing for Conflict Balance

1.5) Respects for Cultural Diversity and 1.6) Self-control in Conflict Situations 2) The
development model of conflict management competency for school administrators under the

office of basic education commission in the southernmost provinces consisting of 7 steps as

follows; 2.1) Initiation of Development 2.2) Assessment before Development 2.3) Development
Implementation 2.4) Development Review 2.5) Development Evaluation 2.6) Development

Repeat and 2.7) End of Development.